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Refund Policy

Refunds are only considered for the following reasons:

  • Duplicate transactions
  • Incorrect course purchases within FMC (FoodManagerClasses.com)

For a refund to be considered:

  • The purchase transaction did not occur more than two (2) weeks previous.
  • No section of the course has been reviewed or studied.
  • If applicable to the course, the test has not been started.
  • A certificate was not issued for the recent purchase in dispute.

If the above requirements are met, you can request a refund by the following processes:

  • Login to your account.
  • Create a “Support Ticket” stating the reason why you are seeking a refund.

When we have reviewed your refund request, we will promptly contact you within 24 hours during normal business hours.

For more information, contact the FoodManagerClasses.com Online Food Manager Certificate Service by one of the following methods:

To contact the Grayson County Environmental Health Division, please use one of the following methods:

  • 903-465-2878 ext 222
  • Online Food Manager Permit Service
    ATTN: Environmental Health Division
    205 North Houston
    Denison, TX 75021

Updated: 10/10/2023